“Making Email Your Business”

  Contact Us            Login             Support

Anti-Spam Policy

EmailIntegrations.com takes spamming seriously. To prove our dedication to a spam-free environment, we have installed a zero-tolerance spam policy to ensure the integrity of our system is never compromised. If any client engages in the act of spamming, service to their account will be terminated immediately due to their violation of the EmailIntegrations.com Anti-Spam Policy.

Questions or Violation Reporting

If you feel you have been spammed by a client of EmailIntegrations.com or have questions about the EmailIntegrations.com Anti-Spam policy, please contact the EmailIntegrations.com Abuse Department at abuse abuse (a) EmailIntegrations.com

Or

You may follow the directions at the bottom of the offending email to report a violation. All EmailIntegrations.com clients have a mandatory Opt-out and Report Abuse link at the bottom of each email that will 1) get you in touch with the company executing the email and/or 2) remove yourself from that particular newsletter or globally remove yourself from that company all together.

The EmailIntegrations.com. definition of Spam was provided by The SpamHaus Project Ltd. (http://www.spamhaus.org)

The word “spam” as applied to Email means Unsolicited Bulk Email (“UBE”).

“Unsolicited” means the Recipient has not granted verifiable permission for the message to be sent. “Bulk” means the message was sent as part of a larger collection of messages, all having substantively identical content.

A message is “Spam” only if it is both “Unsolicited” and “Bulk”.

“Unsolicited” Email is normal email (examples: first contact enquiries, job enquiries, sales enquiries)
“Bulk” Email is normal email (examples: subscriber newsletters, customer communications, discussion lists)

Technical Definition of Spam

An electronic message is “spam” IF:

(1) The recipient’s personal identity and context are irrelevant because the message is equally applicable to many other potential recipients;

AND

(2) The recipient has not verifiably granted deliberate, explicit, and still-revocable permission for it to be sent.

What EmailIntegrations.com Does Not Allow

In addition to the enforcement of local State and Federal laws pertaining to unsolicited bulk mail, EmailIntegrations.com also prohibits the following email practices which are not included in the CAN-SPAM Act of 2003.

All remove requests made outside the scope of EmailIntegrations.com’s opt-out links must be finalized within the users account within 3 days of the request date.

Pornographic images, innuendo, copy and anything else deemed sexually offensive is strictly prohibited from being used within the email or the immediate landing page of any link within an email regardless of the FTC ruling requiring the label “SEXUALLY-EXPLICIT:” You can click this link for more information on the public ruling: http://www.ftc.gov/opa/2004/04/adultlabel.htm.

List owners using third-party companies to send, track or host material within EmailIntegrations.com’s mailing services are also required to adhere to both EmailIntegrations.com’s Anti-spam and Privacy Policies.

When requested, clients must provide detailed opt-in information within 24 hours of the request to avoid termination and/or additional fines.

All clients are responsible for any action taken within the EmailIntegrations.com system and will be held accountable if any laws are broken including but not limited to, copyright infringement, using stolen data or harvested data, sending explicit material and or sending emails to individuals under the age of 13 unless the client has permission by the child’s legal guardian.

To insure spam does not originate from any client using EmailIntegrations.com’s services, we have implemented both pre-screening and post-monitoring systems to catch the violation before it happens or before it becomes a nuisance to the Internet community. Below is just a few of the precautions we take to insure our network stays clean.

Client Pre-Screening
Import Limitations
Enforced Guarantee Opt-In Contract Signing
Outbound Seeding and Monitoring
Dedicated Abuse Team
ISP Feed-backs
Blacklist Monitoring and News Group Reviewing
Confirmed-closed loop mail signup post processing

ISP and Black List Administrators

EmailIntegrations.com realizes we may miss a few clients that engage in spamming and we understand the only way to remain a 100% white-hat service is to form alliances with fellow mail administrators and anti-spammers. These partnerships will help insure EmailIntegrations.com clients stay compliant and that we do not spam other networks. The following organizations should contact us at: abuse-relations (a) EmailIntegrations.com

Internet Service Providers (ISP)
RBL Administrators
Anti-Spam Organizations
Postmaster of a concerned mail server

To insure no harm is done to the remote network, we are happy to establish special features to guarantee we communicate with your mail server or company properly. Below is just a few of the agreements we have implemented so far with fellow mail administrators and ISP’s.

Feedback loop processing
Email throttling
Connection governing
Special SMTP return code processing other then 55X

Laws and Regulations

EmailIntegrations.com mandates that all clients adhere to local and federal laws including but not limited to the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM Act) which can be found here: http://www.ftc.gov/bcp/conline/edcams/spam/rules.htm, as well as local state laws where they apply.

If you feel one of EmailIntegrations.com clients has violated the law in any way please contact EmailIntegrations.com. legal department at legal (a) EmailIntegrations.com and or the abuse department at abuse (a) EmailIntegrations.com.

Notice of Change

EmailIntegrations.com. reserves the right to change its anti-spam policy at any time. Notifications of changes to our anti-spam practices will occur through one or more of the following communications:

Posting of a message on the www.EmailIntegrations.com home page
Posting of a message on the client portal site’s start out page